Identity
Email and phone verification, government identification, selfie matching, and live video verification, reviewed by a Verification Officer.
Safety Centre
Cross-border relationships attract people who want money, documents, or leverage. This house is built to catch them early — and to make it easy for you to raise a concern without shame.
Verification
Absolute Rule
No legitimate member of this house will ever ask you for them — and no explanation makes it acceptable.
Financial solicitation, sponsorship hunting, and immigration pressure are Red classifications. They reach the Director and the Safety Officer immediately, and messaging may be paused while the case is reviewed.
Guidance
Online
In Person
Safety Questions
Open the connection in your portal and select Report. Describe what happened and attach evidence if you have it. A Safety Officer reviews every report, and messaging can be paused while the case is open.
Blocking is available inside the connection at any time and is immediate. You are never required to keep communicating with someone you have blocked or reported.
Report it immediately, even if the request sounds urgent or sympathetic. Financial solicitation is grounds for suspension, and any weekly report mentioning money or immigration pressure is escalated to the Director.
Say so in your weekly report or request support directly. Immigration and sponsorship pressure is treated as a safety matter, not a preference difference.
Yes. Weekly reports, journals, assessments, and messages to the Director are visible only to you and authorised staff, and every staff access is written to an audit trail.
Contact your local emergency services first. This platform is not an emergency service, and medical, legal, immigration, and clinical matters may require referral to qualified professionals.