Questions
Answered plainly, before you apply.
If an answer here disappoints you, that is the point. We would rather be honest now than convenient later.
Is marriage guaranteed?+
No. We provide structure, screening, cultural formation, and accountability. Marriage is never guaranteed.
Is a match guaranteed?+
No. Acceptance into the house does not guarantee a curated introduction, and an introduction does not guarantee mutual acceptance.
Can I apply from Haiti?+
Yes, subject to verification and eligibility review.
Can I apply from Nigeria?+
Yes, subject to verification and eligibility review.
Can diaspora members apply?+
Yes. Haitian and Nigerian diaspora members in Canada, the United States, the United Kingdom, Europe, and other approved countries are welcome.
Can divorced people apply?+
Yes, provided you are legally free to remarry. Divorce documentation may be requested.
Can widowed people apply?+
Yes.
Can I browse all members?+
No. There is no member directory, no swiping, and no unlimited browsing. You receive up to three curated introductions per matching cycle.
Can I communicate outside the app?+
During the guided 90 days we ask that communication stay on the platform so that safety concerns can be reviewed and supported. Moving off-platform early removes that protection.
What happens if I decline a match?+
Nothing punitive. Declines are private, reasons are never disclosed to the other member, and you remain in the pool for the next cycle.
What happens if a connection ends early?+
A closure workflow begins: private closure request, optional cooling-off period, exit survey, and staff review. You are never required to keep communicating.
Can I return to the matching pool?+
Yes, after a return-to-matching assessment and any applicable waiting period.
Are background checks included?+
Optional background screening is offered where legally available. Identity verification is always required; background screening is not a substitute for your own judgement.
Will the platform assist with visas?+
No. We are not an immigration agency and provide no visa, sponsorship, or relocation assistance.
Can a member request money?+
No. Financial solicitation is prohibited and is grounds for immediate suspension. Report it the moment it happens.
How private are my answers?+
Assessment answers, weekly reports, journals, and messages to the Director are private to you and authorised staff. Your match never sees them without your consent.
Can I message the Founder?+
Yes. Members can send a structured message to the Covenant Journey Director, routed by category and priority.
What happens after Day 90?+
Each member privately records a decision: courtship, coaching, premarital preparation, an in-person meeting, pause, or respectful closure. A review follows before anything is shared.
Can I join without completing assessments?+
No. Readiness assessments are required before entering the matching pool.
Is there a refund?+
Refunds follow the published Refund Policy, which the Administrator maintains. Fees already used for review, verification, or delivered sessions may not be refundable.
